Last updated: 1 January 2026
1. Who we are
Royal Crown Hotel - Pyramids ("we", "us", "our") operates this website and the hotel located at Alexandria Desert Road, Pyramids Area, Giza, Egypt. We are the data controller for personal data you provide here.
2. What we collect
When you make an enquiry or booking we collect: your name, email, phone number, country of residence, travel dates, party size, and any preferences you share. If you make a payment, the payment details are processed by our payment provider and we never see your full card number.
3. How we use it
We use your information to respond to your enquiries, manage your stay, send booking confirmations, and (only if you opt in) send occasional offers. We do not sell your data. We share it only with partners who help deliver your stay (e.g. airport transfer providers) under strict confidentiality.
4. Cookies
We use a small number of cookies to keep the site working and to understand which pages are popular. No advertising cookies are set without your consent.
5. Your rights
You can request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Email us at reservations@royalcrownhotelpyramids.com and we'll respond within 30 days.
6. Contact
Privacy questions, concerns, or requests can be sent to the email above, or by post to the hotel address. Our front desk is staffed 24/7 if you'd like to talk.