Last updated: 1 January 2026
1. About these terms
These terms govern your use of the Royal Crown Hotel - Pyramids website and your stay at our property. By using the site or making a reservation you agree to them.
2. Reservations & payment
Bookings are processed through our partner HotelRunner. A valid credit card is required at booking. Rates are quoted in USD and charged in EGP at the prevailing rate.
3. Cancellation
Standard rates may be cancelled free of charge up to 48 hours before arrival. Non-refundable rates are cancelled with no refund. Specific terms are confirmed at the time of booking.
4. Check-in & check-out
Check-in is from 14:00; check-out is by 12:00. Early check-in and late check-out are subject to availability. Government-issued ID is required at check-in.
5. Conduct
We expect all guests to treat staff and other guests with respect. We reserve the right to refuse service or end a stay in cases of harassment, illegal behaviour, or material damage to property.
6. Liability
Our liability for any claim arising from a stay is limited to the amount paid for that stay, except where applicable law prohibits such a limit.
7. Contact
Questions about these terms can be sent to reservations@royalcrownhotelpyramids.com.